Frequently Asked Questions
How does free local pick up work?
Free local pickup on any order is available through my gallery space at Kansas City Design Collective. Send me an email (email@example.com) to receive a free shipping discount code for your order, and to set up a pick up time.
Kansas City Design Collective is located at:
210 W 19th Terr, #160
Kansas City, MO 64108
Enter at the garage door just north of the entrance to Swordfish Tom's.
Wed. - Sat. Noon - 7pm
Sun. Noon - 5pm
How do I remove a painting from the mat?
Matted paintings are attached to the mat with acid-free paper hinging tape. To remove the tape, apply some water to it with a sponge, a brush, or your finger. Try to get the water only on the tape. Allow the water to penetrate the tape for a bit, to release the adhesive, then gently try to pull the painting away from the mat.
If the tape is not releasing, apply a bit more water, wait for it to penetrate, then try again. With the right amount of water and patience, the tape should pull cleanly off the painting, and possibly the mat.